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Refund Policy

Automatic refund

You get a full refund automatically if (a) your report is not delivered within 24 hours of payment, or (b) our pipeline fails twice or the report fails our quality checks (for example, fewer than five references).

Refund on request

If you are not satisfied, email us within 7 days of delivery and we will refund the full price. [Business decision: confirm this window.]

How

Refunds go to your original payment method through Stripe and usually appear in 5-10 business days.

What is not a reason for refund

That your invention turned out to have close prior art. Finding it is the point of the report.